Undisclosed
Bolsover
External Wall Insulation / Scaffolding
Snug Home Insulations successfully completed the installation of External Wall Insulation (EWI) for 18 occupied properties. The project aimed to enhance thermal efficiency, improve property aesthetics, and reduce heating costs for residents. Special considerations were taken to accommodate vulnerable elderly residents and children, ensuring minimal disruption throughout the works.
Scope of Works
Our comprehensive retrofit services for this project included:
✅ Detailed Technical Surveys – Conducted thorough pre-installation assessments to determine optimal insulation solutions.
✅ Engagement with Suppliers – Worked closely with suppliers to build property-specific specifications.
✅ Enabling Works – Preparing the properties for installation to ensure structural integrity and project efficiency, including organising scaffolding and extending any necessary pipework and guttering to suit the new EWI system.
✅ Roofline Extensions – Extending eaves and rooflines to integrate seamlessly with the new insulation system.
✅ External Wall Insulation (EWI) System – Enhancing thermal performance, reducing heat loss, and improving external appearance.
✅ Resident Communication & Liaison – Dedicated liaison officers to coordinate schedules and provide continuous updates to residents.
✅ Comprehensive Handover Packs – Provided the client with detailed documentation per property upon completion to facilitate funding submissions.
Challenges & Solutions
Challenges |
Solutions Implemented |
Working on occupied properties with vulnerable residents |
Implemented a structured communication plan with internal customer service team, ensuring clear scheduling and minimal disruption. |
Weather-related delays |
Used adaptive scheduling and contingency workforce arrangements to maintain progress. |
Logistical complexities in coordinating multiple properties simultaneously |
Utilised efficient workforce planning and tracking via JobLogic software. |
Project Management & Execution
Staff Mobilized: 20 specialist operatives, including site managers, installers, and compliance officers.
Training Provided: PAS 2030 & PAS 2035 compliance, customer engagement training, and safety protocols.
Meeting Structure:
Daily Site Briefings – Led by Simon Rhoades, ensuring seamless daily operations.
Weekly Progress Meetings – Overseen by Luke Warren, reviewing project milestones.
Resident Updates & Support – Conducted regularly to address concerns and provide clear guidance.
Results & Key Outcomes
✅ Significant Energy Efficiency Improvements – Reduced heat loss and improved insulation.
✅ Enhanced Resident Comfort – Warmer homes with reduced energy costs.
✅ Seamless Project Execution – Effective resident communication ensured minimal disruption.
✅ Compliance & Quality Assurance – Fully PAS 2030/2035 accredited with insurance-backed guarantees.
✅ Facilitated Funding Submissions – Provided detailed handover packs for streamlined funding processes.
Resident Testimonial
"Snug Home Insulations worked on my home and were very professional throughout. They kept me informed every step of the way and were always available to assist with any questions. Now that the work is complete, my house is so much warmer. Thank you for an excellent job!"
Snug Home is a trading name of Snug Home Insulations Ltd